Support

How can we help?

Help with SkyLink Lite for Android and a direct route for product or security questions.

Contact

Email edmailcn@gmail.com. Please include the SkyLink version, Android version, device models, and a short description of what happened.

Do not send passwords, private keys, pairing codes, or files containing sensitive personal information.

Before you write

  • Confirm both devices are connected to the same trusted local network.
  • Keep SkyLink open on both devices while discovery or transfer is active.
  • Compare the pairing code before trusting a new device.
  • If a device identity changed unexpectedly, re-verify it instead of bypassing the warning.

Security reports

Use the same email address and begin the subject with “SkyLink security”. Include reproducible steps and the affected version. Please avoid accessing other people's data or disrupting services while investigating.